mCareMate 4G GPS Tracker Emergency Alarm

mCareMate 4G GPS Tracker Emergency Alarm
GPS & Wi-fi Location Tracking,  Geo-Fence, SOS button 
Falls detection, 2 way voice communication

Rated # 1 Geo-fence in the CHOICE ‘Personal Alarms Review 2021’, you can set up a geo-fence perimeter.

mCareMate is a discreet personal alarm that can be independently worn without the need to connect to a base station or landline. It was developed after extensive consultation with individuals, families and organisations that support the elderly and people with disabilities, and builds on mCare's existing suite of specialised caring technology solutions.

An easy-to-use, reliable and secure device with ongoing support and 24/7 monitoring service options.

In addition to existing mCareWatch technology, mCareMate has been launched as an alternative personal alarm for those individuals who prefer a pendant. Unlike other emergency alarms, the mCareMate is a stand alone device with its own SIM card and connected to the ConnectiveCARE platform developed, managed and supported by an Australian based team.

	Setup and ready to use  All devices are pre-set with the users SOS contacts, a SIM card is pre-installed and device is ready to use. No need for carers to pre-set contacts, intsall SIM card and add credit. Device is ready to use and will operate as required with no need to monitor SIM card credit, nor setup SOS contacts by sending SMS commands, which may compromise your security and personal data.
	Built-in, two-way voice communication  The device has a built-in hands-free microphone and speaker. The device is small and independent with no need for a base station or need to connect to a home landline.
	GPS and Wi-Fi Location Tracking  Device includes GPS and Wi-Fi technologies, which provide the location of the user via the carer’s web portal and mobile app. Ability to locate the wearer both outdoors and indoors via an easy-to-use web portal and mobile app and no requirement to send SMS text command message to receive map location (like other pendants).
	On Demand Location  The carer’s web portal and mobile app can provide the latest location of the wearer by simply pressing the on demand button. Carers can receive the real-time location of the wearer within seconds.
	Fall Detection Alert & Sensitivity Adjustment  When the device detects a fall, it will beep three times and then automatically call the SOS preset contacts. SOS contacts can be called automatically without the wearer pressing any buttons, if the device detects a sudden fall. Device will also send an SMS alert to carers if it detects a fall. Carers can also adjust the sensitivity via the carer’s portal lowering the false positives that may be generated.
	Low battery alerts  If enabled and setup – all SOS contacts will receive SMS alert when the device battery is low and needs to be recharged. This helps carers to ensure the device is always recharged and ready for use if necessary.
	Certified IP67 water resistant  Device is certified to be water resistant for up to one metre for 30 minutes.  Can be worn in the shower where most of the falls occur and adds an addiitonal level of safety and support.
	Certified ‘Break-away’ Magnetic Safety Lanyard  The Safety Lanyard is magnetic and waterproof meeting all Australian standards. The nylon lanyard is designed to be worn at all times. The magnetic ‘break-away; safety clip adds additional safety for the wearer.
	4G mobile network coverage  Every device has a pre-installed SIM card with a Telstra mobile number.  Works on Australia’s largest mobile network that covers 99.4% of the Australian population.
	Automatic SOS calls to pre-set contacts  Up to six contact numbers (mobile or landline) can be pre-set on the device, when the SOS button is activated. Device automatically dials the pre-set contacts and also will provide an alert (SMS) to all pre-set contacts that an SOS call was made.
	Long Lasting Battery  Device has an in-built battery which lasts between 3-4 days (depending on what additional features are swicthed on). Wearer will only need to recharge battery twice per week and only taking 2-3 hours to fully recharge.
	Carer’s Web Portal and Mobile app  Access to mCare’s ConnectiveCARE web portal and Mobile app, which allows carers to connect and access the device anywhere and anytime. Unlike other pendants, carers are able to change, update and configure the device settings via the web portal and not by sending SMS commands, which are a security flaw and allow anyone else to access the device information and location details.
	Anti-Disturb Call Block Feature  The device can be set to only allow incoming calls from the pre-set and authorised contacts. Eliminates spam calls from unauthorised callers (e.g. telemarketers).
	Geo-Fence  Rated # 1 Geo-fence in the CHOICE ‘Personal Alarms Review’, you can set up a geo-fence perimeter. mCare Geo-fence feature will send an alert to the SOS contacts when the device exits the pre-set geo-fence zone, which can be configured on the web portal. Provides an alert notification to nominated SOS contacts when the wearer exits the geo-fence area. SOS contacts will also receive an alert when the device is back inside of the geo-fence area.
	Easy-to-use recharger stand  All devices come with their own charging docking station, which takes 2-3 hours to fully recharge. The drop-in base charging dock is easy to use with easy one-touch magnetic connection.
	Belt Clip (optional) An optional extra belt clip (purchased seperately) allows the device to be worn on their belt rather than as a lanyard. Offers added convenience to wearer when the device is worn on the belt rather than around the neck.

Includes; Device, Set up and Activation fee, 12 months Annual Service Plan, SIM (SOS calls + data) software & mobile app.  PLEASE NOTE; Current pricing for 12 months Annual Service Plan is $249

mCareMate 4G Emergency Alarm
With a powerful fall detection capability, an easy to activate SOS button and a 4G-SIM enabled connectivity, the mCareMate Pendant is an ideal companion for people who prefer an easy to use personal alarm. It is available with our trusted and secure ConnectiveCare software platform coupled with support and emergency assistance.

The mCareMate pendant comes preconfigured and set up for your convenience, which means it’s ready to be used straight out of the box. Unlike other pendants that require technical configuration when you receive the product, mCare takes care of the inconvenient and often complex set up process. In addition to that, when you purchase the 24/7 monitoring service, you’ll be speaking to a local representative based in Australia and receive the assistance you require. You can have the peace of mind that the right help is always available and emergencies are attended to.

The mCareMate pendant operates on the 4G Telstra network and enables mobile communication for parties whose contact details are registered and whitelisted through our software application.

Every mCareMate pendant also includes an Australian certified and approved magnetic lanyard and key ring. As an optional extra you can purchase a belt clip and wear the mCareMate on your belt.

mCareWatch Software
The Annual Service Plan includes access to the mCareWatch software on the mCareMate 4G Personal Alarm, carer’s mobile app and ConnectiveCARE online platform.

Setup and Activation
Setup and Activation includes setup of the mCareMate 4G Personal Alarm with the mCareWatch software, SIM card, access to the ConnectiveCARE online platform and pre-programming of the SOS contact numbers.

mCareMate Annual Service Plan

SIM Card Details
Annual Service Plan includes: 20 minutes of standard outgoing national voice calls (Australia) and 5MB of data per month. Additional charges apply if you exceed these minimum thresholds per month. If you exceed the twenty (20) minutes of outgoing national voice calls or 5MB of data per month you will be charged $20.00 (incl. GST) for an additional 20 minutes of outgoing voice calls and 5MB of data that must be used in that same month.

IMPORTANT: All SIM cards for the mCareMate are powered by the Telstra 4G Mobile Network.

Specifications 

• 3G HSPA Bands; Australia: B1/ B5
• 4G LTE CAT-1 Bands; Australia: B1/B3/B5/B7/B8/B28 Europe: B1/B3/B7/B8/B20 America: B2/B4/B12 B4/B13 (Verizon)
• Dimensions; 64.0 x 39.0 x 19.0 mm
• Weight; 55grams
• Water resistant IP Rating; IP67
• Colour; Options Black or White
• Battery Capacity; 1100mAH
• SIM Card Type; Nano SIM
• Firmware Upgrade Mode; OTA/USB
• Maximum Standby Time; 7 Days
• The Longest Working Time (5Min upload data once); 72 Hours
• Docking Station Charge Current; 500mA (Max)
• Re-charging Time; 2-3 Hours
• Operating Temperature; -20°C to +65°C
• Working Humidity 5% — 95%

What’s In the box

• mCareMate Device x1 Standard
• Charging Cradle (including USB cable) x1 Standard
• Power Adapter x1 Standard
• Quick Start Guide x1
• Standard Safety Information x1 Standard
• Magnetic Lanyard
• Keyring